![]() ![]() If you are still experiencing issues after you update your player, please report your issue in our Contact Us section. If you experience any difficulty playing your Blu-ray discs, please ensure that your player has an available manufacturer update. Sony Electronics Support & Registration | 1-86 Select Player Manufacturer For Latest Firmware Updates: For further information on a specific player, please click on one of the major Blu-ray player manufacturers links below. For optimal performance, we recommend you visit the Official Blu-ray website on a regular basis to check for available updates. Manufacturers may update their Blu-ray player firmware in order to add new functionality and rectify known playback issues. If you have confirmed that the digital code enclosed in your combination product packaging is entered correctly but you still receive an error message, please submit an email via our Contact Us page to request a new code. Verify you are entering the correct characters some letters and numbers look similar and use of incorrect characters may be causing the error message. If you see the words "Distributed by Buena Vista Home Entertainment" in these locations, the digital code included in your combination package is redeemable on. Check the text printed on the outer edge of one of the movie discs or on the bottom of the combination packaging from which you obtained your digital code. Verify your Digital Code is eligible on. Please see the insert for further details. Verify your purchase includes a Digital Code. The payment scheme that will apply is the payment scheme for your basic plan.If you receive a "This is not a valid code" error message when you try to enter your code at , please try the following troubleshooting tips: Follow the screen prompts to redeem your Digital Copy. ![]() Enter your unique Redemption Code from the package insert. What payment scheme will apply on the billing? This website works as follows: Go to (or the website specified on the package insert). Deactivation must be made by calling the Customer Service hotline. We encourage you to immediately pay to avoid disconnection and be able to avail of this service.Ĭan a subscriber deactivate his subscription online? Subscriber will be allowed of up to 3 failed transactions within 24 hours to successfully activate.ĮRROR 1: Your account currently has an outstanding balance. With eSIM, theres no physical SIM (pSIM) card to insert or swap. An error message like the one below will appear to inform the subscriber on the reason for failed transaction. An eSIM is an embedded SIM card inside your device. What can trigger possible failed transactions?įailed transactions may be due to one or more reasons such as the account's validity and credit status, the customer's cable TV subscription line-up, his/her online transaction history, and the compatibility of the channel/pack intended to be purchased with the type of his/her Digibox (SD/HD). Only one channel or pack can be purchased per transaction. ![]() Subscribers may purchase channels or packs amounting to a maximum of Php2,500 per day. How many channels/packs can a subscriber buy online? This means (if you really need them in Disney Movies Anywhere) that you can still own Peter Pan, Lady and the Tramp, Beauty and the Beast, and The Lion King despite the fact that they have been pulled from iTunes/other stores. All active SKYcable residential subscribers in digital areas nationwide with good credit standing I am happy to report that these films still redeem if your code is unused - you might need the digital copy disc though - I am not sure if it is necessary but you are better safe than sorry. ![]()
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